Privacy Policy

Last Updated: April 23, 2025

At Dubizzo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel booking services.

We value your trust and are transparent about our data practices. Please read this policy carefully to understand our policies and practices.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us when you register for an account, book travel services, or communicate with us. This may include your name, email address, phone number, billing address, payment information, travel preferences, and passport details when necessary for travel arrangements.

Usage Information

When you access or use our services, we automatically collect information about your device and your activity, including IP address, device type, operating system, browser type, pages viewed, time spent on pages, and links clicked.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and preferences. These technologies help us analyze website traffic, personalize content, and improve user experience. You can control cookies through your browser settings.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and managing your travel bookings
  • Creating and maintaining your account
  • Providing customer support and responding to inquiries
  • Sending transaction confirmations and travel updates
  • Personalizing your experience and recommending relevant travel options
  • Improving our services and developing new features
  • Ensuring the security and integrity of our platform
  • Complying with legal obligations

Information Sharing and Disclosure

We may share your information with:

  • Travel service providers (airlines, hotels, etc.) to fulfill your bookings
  • Payment processors to complete transactions
  • Third-party service providers who perform services on our behalf
  • Business partners with whom we jointly offer products or services
  • Legal authorities when required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or disclosure. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, correcting, or deleting your personal information
  • Restricting or objecting to our processing of your data
  • Requesting portability of your personal information
  • Withdrawing consent at any time (where processing is based on consent)
  • Lodging a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided at the end of this policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Dubizzo Travel

Email: privacy@dubizzo.com

Address: 123 Travel Street, Suite 100, San Francisco, CA 94105

Phone: +1 (555) 123-4567